I optimize customer experiences to delight customers and increase revenue.
My passion for crafting compelling stories started when I spent my weekends doing something Americans fear more than death: I was a competitive public speaker for eight years. I learned how to make complex topics digestible and simple topics interesting. In my professional career, I’ve translated this experience of extensive research and meticulous editing into strategic content creation.
Now, I help companies understand and measure how you’re gaining new customers and then make strategic investments in content marketing, e-mail strategy and website optimization to drive more revenue and create more happy customers.